{"id":1220,"date":"2022-01-27T11:26:44","date_gmt":"2022-01-27T11:26:44","guid":{"rendered":"https:\/\/www.istega.com\/es\/?page_id=1220"},"modified":"2022-01-27T11:44:59","modified_gmt":"2022-01-27T11:44:59","slug":"soporte-tecnico","status":"publish","type":"page","link":"https:\/\/www.istega.com\/es\/soporte-tecnico\/","title":{"rendered":"Soporte T\u00e9cnico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1220\" class=\"elementor elementor-1220\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6826b06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6826b06\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e249659\" data-id=\"e249659\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa47586 elementor-widget elementor-widget-heading\" data-id=\"fa47586\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMACI\u00d3N B\u00c1SICA SOBRE<br>PROTECCI\u00d3N DE DATOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e698c8 elementor-widget elementor-widget-text-editor\" data-id=\"2e698c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Responsable del tratamiento:<\/b> ISTEGA, S.L.<br><b>Finalidad del tratamiento:<\/b> Atender las necesidades de soporte t\u00e9cnico de nuestros clientes.<br><b>Legitimaci\u00f3n:<\/b> Su consentimiento.<br><b>Destinatarios: <\/b>No se ceder\u00e1n sus datos a terceros.<br><b>Ejercicio derechos protecci\u00f3n de datos:<\/b> Podr\u00e1 ejercer sus derechos de acceso, rectificaci\u00f3n, limitaci\u00f3n y solicitar la supresi\u00f3n de sus datos solicit\u00e1ndolo v\u00eda mail en: marco@ludustic.es. Si considera que no hemos atendido correctamente sus derechos, puede presentar una reclamaci\u00f3n ante la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos.<br><b>Informaci\u00f3n Avanzada: <\/b>Puede consultar informaci\u00f3n avanzada sobre el tratamiento de sus datos en el enlace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ab8b10f\" data-id=\"ab8b10f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d9422f elementor-widget elementor-widget-shortcode\" data-id=\"0d9422f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1219-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"1219\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/1220#wpcf7-f1219-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1219\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1219-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<table class=\"table_form\">\n\t<tr>\n\t\t<td colspan=\"2\">\n\t\t\t<p><label>Nombre y Apellidos (<span style=\"color:red;\">*<\/span>) <span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td>\n\t\t\t<p><label>Tel\u00e9fono de Contacto (<span style=\"color:red;\">*<\/span>) <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t\t<td>\n\t\t\t<p><label>Correo Electr\u00f3nico (<span style=\"color:red;\">*<\/span>)<span class=\"wpcf7-form-control-wrap\" data-name=\"tu-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"tu-email\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td colspan=\"2\">\n\t\t\t<p><label>Asunto(<span style=\"color:red;\">*<\/span>) <span class=\"wpcf7-form-control-wrap\" data-name=\"asunto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"asunto\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td colspan=\"2\">\n\t\t\t<p><label>Mensaje(<span style=\"color:red;\">*<\/span>) <span class=\"wpcf7-form-control-wrap\" data-name=\"mensaje\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"mensaje\"><\/textarea><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td colspan=\"2\" style=\"font-size:0.8em\">\n\t\t\t<p>(<span style=\"color:red;\">*<\/span>) Campos obligatorios\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td colspan=\"2\">\n\t\t\t<p><span style=\"font-size:0.8em\"><span class=\"wpcf7-form-control-wrap\" data-name=\"aceptar1\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceptar1\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">He le\u00eddo y acepto la pol\u00edtica de privacidad. <a href=\"https:\/\/www.istega.com\/es\/politica-de-privacidad\/\" target=\"_blank\">(leer)<\/a><\/span><\/label><\/span><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td colspan=\"2\" style=\"text-align: center;\">\n\t\t\t<p><input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-778\" value=\"2731900718\" \/><img decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-778\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/www.istega.com\/es\/wp-content\/uploads\/wpcf7_captcha\/2731900718.png\" \/><br \/>\n<span style=\"font-size:11px;color:#990000;\">INTRUDUCE EL C\u00d3DIGO SUPERIOR<\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-778\"><input size=\"4\" maxlength=\"4\" class=\"wpcf7-form-control wpcf7-captchar\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-778\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n\t<tr>\n\t\t<td colspan=\"2\" style=\"text-align: center;\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVIAR\" \/>\n\t\t\t<\/p>\n\t\t<\/td>\n\t<\/tr>\n<\/table><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d52169e\" data-id=\"d52169e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INFORMACI\u00d3N B\u00c1SICA SOBREPROTECCI\u00d3N DE DATOS Responsable del tratamiento: ISTEGA, S.L.Finalidad del tratamiento: Atender las necesidades de soporte t\u00e9cnico de nuestros clientes.Legitimaci\u00f3n: Su consentimiento.Destinatarios: No se ceder\u00e1n sus datos a terceros.Ejercicio derechos protecci\u00f3n de datos: Podr\u00e1 ejercer sus derechos de acceso, rectificaci\u00f3n, limitaci\u00f3n y solicitar la supresi\u00f3n de sus datos solicit\u00e1ndolo v\u00eda mail en: marco@ludustic.es. Si [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"full-width","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"fondo_pag","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"background-image","ocean_post_title_background_color":"","ocean_post_title_background":276,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":300,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-1220","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/pages\/1220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/comments?post=1220"}],"version-history":[{"count":10,"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/pages\/1220\/revisions"}],"predecessor-version":[{"id":1236,"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/pages\/1220\/revisions\/1236"}],"wp:attachment":[{"href":"https:\/\/www.istega.com\/es\/wp-json\/wp\/v2\/media?parent=1220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}